The Growth and Ops OS for Behavioral Health

Know what an inquiry is worth before you say yes.

Every call, form, and referral gets a real dollar value the second it lands. Verification of benefits runs in the background. Your admissions team works the top of the queue first. Your EMR stays exactly where it is.

✓ Works with Kipu, BestNotes, Alleva, DrChrono  ·  HIPAA and 42 CFR Part 2 ready
Verified Admit Score Live
Inquiry #4471 · Sarah M.
Aetna PPO · Residential Detox · Tampa, FL · Received 14 min ago
$18,40087% confident
Predicted reimbursement across a 21 day expected stay
Auth Risk
Low
Payer Fit
Strong
Deductible Met
$1,240 of $2,500
Ad Source
Google · "detox tampa"
Recommendation Admit, Priority 1
Built for behavioral health operators
6,000+
Facilities on Kipu we plug into
<3s
Verified Admit Score latency
42 CFR
Part 2 native in the data model
Zero
EMR migration required
The Problem

Your EMR tells you what happened. VHOS tells you what will happen, and what to do about it.

Every treatment center runs an EMR. It's great at documenting the care after the fact. What it doesn't do is tell your admissions team which inquiries are worth chasing before someone burns 45 minutes on a manual VOB. That's the gap we close.

Life without VHOS
The admissions team is flying blind.
  • Every inquiry gets the same manual VOB, whether the plan is a fit or not. 45 minutes per call.
  • Cash-loss admits slip through because nobody scored the plan before the bed got scheduled.
  • Ad spend attribution stops at the form submit. You don't know which channel actually paid back.
  • Expiring auths, missed rounds, and unsigned notes surface at billing time. Weeks too late.
  • Marketing, admissions, and revenue teams each live in their own spreadsheet.
Life with VHOS
Every inquiry has a dollar value the moment it lands.
  • Verified Admit Score fires in under three seconds. VOB, reimbursement, confidence, and expected stay, all attached.
  • Admissions works the top 20% first. Same headcount, two to three times more admits closed.
  • Ad spend traces all the way to reimbursement. See CAC by payer, not just by lead.
  • AI Overwatch flags stalls, expiring auths, and unsigned notes the moment they happen.
  • One record from Google ad through admit through reimbursement. One system. One truth.
2-3×Admit conversion
<3sScore latency
0EMR rip and replace
1Continuous record
How It Works

Four stages. One record. Zero rip and replace.

VHOS pulls every channel that produces a patient inquiry into one prioritized queue, scores each one in real time, and hands the winners to your admissions team with the intelligence already attached. The EMR you use today keeps doing what it does. We handle everything up to the point a chart opens, and then we help you get paid on the other side.

STAGE 01
Capture
Every inquiry lands in one inbox, no matter what channel or team owned it.
  • Inbound calls with AI transcript
  • Web forms and landing pages
  • Google and Meta ad conversions
  • Cold email and LinkedIn replies
  • Referral partner submissions
STAGE 02
Score
Verified Admit Score fires in under three seconds and returns a real dollar figure with a confidence band.
  • Real-time VOB through pVerify or Availity
  • Reimbursement prediction by payer and LOC
  • Expected length of stay by diagnosis
  • Auth risk and prior-auth signal
  • Recommended next action
STAGE 03
Convert
Automated multi-touch follow-up chases warm leads through SMS, email, and AI voice until you get a yes or a clean no.
  • Priority queue for the admissions team
  • Warm-transfer to whoever is on call
  • SMS and email drip sequences
  • AI voice callback for the hottest leads
  • Calendar-aware scheduling
STAGE 04
Reveal
Revenue Intelligence closes the loop and shows what actually paid back, by payer, source, and level of care.
  • Ad spend traced to reimbursement
  • Payer mix and margin dashboards
  • AI Overwatch alerts on stalls and auths
  • 835 remittance reconciliation
  • Weekly executive scorecard
Everything Included

Eight tools that used to live in eight different tabs.

One flat license covers the whole system. No per-seat pricing. No add-on module upsells. Every facility gets every feature from day one.

Feature 01
Unified Inquiry Inbox
Calls, forms, ads, referrals, cold email, and chat all land in one place. Nothing gets lost between channels.
Today · 24 newLive
Google
Sarah M.
Aetna PPO · Detox
$18,400
Meta
Daniel R.
BCBS FL · Residential
$14,200
Referral
Amy K.
Cigna PPO · PHP
$22,100
Web Form
Priya S.
Aetna EPO · IOP
$9,200
Feature 02
Verified Admit Score
Real dollar prediction on every inquiry in under three seconds. Trained on payer data across the entire VHOS network.
Inquiry #4472Scoring
$24,700
91% confidence · BCBS PPO · Residential PHP · 21-day expected stay
Auth RiskLow
Payer FitStrong
Deductible$800 of $1,500
Next ActionAdmit P1
Feature 03
Smart Intake Form
Insurance card OCR pulls the carrier, plan, group, and member ID in one photo. Fewer typos, faster VOB, better data.
Intake · Auto-ParsedOCR Done
Carrier✓Aetna PPO
Member ID✓W123456789
Group✓88014
RxBIN✓610591
Effective✓01/01/2026
Feature 04
AI Follow-Up Sequences
SMS, email, and AI voice keep warm leads engaged. Sequences stop the moment someone books, replies, or declines.
Sequence · Sarah M.Active
Day 0SMS sent · "Hi Sarah, here's your admission link"
Day 1Email opened · Verified benefits recap
Day 3AI voice · Scheduled for 2:00 PM
Day 5Text nudge · "Ready to talk?"
Feature 05
Bed Board Mirror
Live census view pulled read-only from your EMR. Admissions sees open beds, expected discharges, and holds without leaving VHOS.
Census · Detox + ResidentialSynced
Res-A
Res-B
Res-C
Res-D
Det-1
Det-2
Det-3
Det-4
Occupied · 5 Discharge · 1 Open · 2
Feature 06
Revenue Intelligence
Predicted versus actual revenue by payer, source, and level of care. See where you're overperforming and where money is leaking.
MTD · SeptemberLive
Predicted
$684K
▲ 12% MoM
Actual
$712K
+4% vs plan
W1W2W3W4W5W6W7
Feature 07
AI Overwatch
Always-on monitoring flags expiring auths, stalled inquiries, missed rounds, and unsigned notes before they cost you money.
Alerts · Today4 active
!Stalled 48hMarcus T. · Aetna PPO3m ago
⚠Auth expires in 2dSarah M. · Detox1h ago
⚠Unsigned notePriya S. · Dr. Chen3h ago
✓3 charts signedMorning rounds complete4h ago
Feature 08
Marketing Attribution
Every admit gets traced back to the ad, keyword, or referral that started it. See real CAC and margin by channel, not vanity clicks.
Channels · MTDAttributed
ChannelAdmitsRevenue
Google Ads18$412K
Meta Ads7$168K
Referral4$96K
Organic3$68K
Feature 09
AI After-Hours Receptionist
Every after-hours call gets answered, qualified, and booked. Overnight inquiries hit your morning digest ready to work — not voicemail.
Overnight Digest · 5 callsReady 6:00 AM
1:47 AM
Jason W.
Booked · Tue 11:30 · Consult · TRD intake
Booked
2:38 AM
Anita R.
Booked · Wed 9:00 · Med management
Booked
3:12 AM
Kevin L.
Wants human · Callback priority
Callback
4:22 AM
Mia S.
Booked · Thu 2:00 · Depression consult
Booked
The Dashboard

This is the screen your team opens every morning.

One place to see the pipeline, the money, the alerts, and the census. No tabs. No exports. No waiting on the billing team's Friday email.

app.verifiedhealthos.com/dashboard
Tampa Recovery Center
3
Good morning, Anthony
Wednesday, September 16 · 6 new inquiries overnight
Census
42/ 48
▲ 6% vs last week
Admits MTD
48
▲ 18% vs last month
Forecast
$218K
▲ 12% vs plan
AR > 90 days
$312K
▼ 8% vs last week
Live Inquiry Queue
7 open · sorted by score
SM
Sarah M.
Aetna PPO · Detox · Google Ad · 14 min ago
$18,400
87% conf
P1
DR
Daniel R.
BCBS FL · Residential · Meta Ad · 22 min ago
$14,900
81% conf
P1
JT
Jasmine T.
Cigna Open · PHP · Web Form · 41 min ago
$9,200
74% conf
P2
MP
Marcus P.
Anthem HMO · IOP · Referral · 1 hr ago
$6,800
69% conf
P2
EK
Ellen K.
United EPO · Detox · Inbound Call · 2 hr ago
$3,400
52% conf
P3
Predicted vs Actual · MTD
$1.62M
Actual
Predicted
AI Overwatch
3 alerts
!
Auth expires in 4 hrs · Sarah M.
UR team · Aetna PPO
3m
◎
7 notes unsigned · past 48 hrs
Dr. Patel · Blocks $22K billing
14m
◎
Inquiry stalled 4 days · Daniel R.
Admissions · $14,900 predicted
1h
Zoom In

Now let's walk through each screen.

Every panel above is a full workspace on its own. Here's what your team actually works in.

Unified Inquiry Inbox

Every inquiry in one queue, ranked by what it's worth.

Phone calls, web forms, ad conversions, referrals, and cold email replies all land here. Each one gets a Verified Admit Score in under three seconds so your team knows where to spend the next hour.

  • Priority sort puts the highest predicted revenue at the top
  • Source tag shows exactly which ad or referral brought them in
  • Status pill keeps admissions and marketing looking at the same truth
Inquiry Inbox · 47 open
Priority queue
AllNewWorking
SM
Sarah M.
Aetna PPO · Detox · Google · 14 min ago
$18,400
87% conf
P1
DR
Daniel R.
BCBS FL · Residential · Meta · 22 min ago
$14,900
81% conf
P1
JT
Jasmine T.
Cigna Open · PHP · Form · 41 min ago
$9,200
74% conf
P2
MP
Marcus P.
Anthem HMO · IOP · Referral · 1 hr ago
$6,800
69% conf
P2
EK
Ellen K.
United EPO · Detox · Call · 2 hr ago
$3,400
52% conf
P3
RH
Ricardo H.
Medicaid FL · IOP · Form · 3 hr ago
$1,100
44% conf
P4
Executive Overview

The one screen the owner opens every morning.

Census, month-to-date admits, revenue forecast, and aging AR in a single glance. No exports. No pivot tables. No waiting on the billing team to send the weekly PDF.

  • Live census pulled from your EMR without you having to log into it
  • Forecast versus actual so you know 60 days out whether you'll hit the number
  • AR aging broken down by payer so the collections calls target the right accounts
Executive Overview · This Month
Census
42 / 48
▲ 6% vs last week
Admits MTD
48
▲ 18% vs last month
Forecast
$218K
▲ 12% vs plan
AR > 90 days
$312K
▼ 8% vs last week
Predicted vs Actual · Last 8 weeks
$1.62M
Actual
Predicted
AI Overwatch

The system that never sleeps and never forgets.

Expiring auths, unsigned notes, missed follow-ups, stalled admits. AI Overwatch surfaces them the moment they happen and routes each one to the right person with a deadline attached.

  • Real-time flags for anything that costs you money if it slips
  • Routed by role so nurses see clinical alerts, admissions sees pipeline alerts
  • Deadline stamps that roll up into a weekly accountability scorecard
AI Overwatch · 6 open alerts
!
Auth expires in 4 hours · Sarah M. (Aetna PPO)
UR team · Extend or lose 3 remaining days
3 min ago
◎
7 progress notes unsigned · past 48 hour window
Assigned to Dr. Patel · Blocks $22K in billing
14 min ago
◎
Inquiry stalled 4 days · Daniel R. ($14,900 predicted)
Admissions · No contact since Tuesday 2:14 PM
1 hr ago
i
3 admits scheduled today · Bed 12, 18, 24 confirmed
Bed board synced with Kipu · Ready to admit
2 hr ago
!
MAR round missed · 8 PM medication pass (Unit B)
Nurse on call: Rivera · Compliance risk
yesterday
Revenue Intelligence

What paid back. What didn't. By payer, source, and level of care.

The dashboard that tells you which Aetna plan is your best margin, which Google keyword actually converts to reimbursement, and which referral partner is quietly costing you money.

  • Payer-level margin so you know where to double down on VOB effort
  • Predicted vs actual per payer, so the model gets sharper every month
  • 835 reconciliation automatically matched to the admission that produced it
Revenue Intelligence · Payer Mix · MTD
Top payers, predicted vs actual
Aetna PPO
$412K
BCBS FL
$348K
Cigna Open
$244K
United EPO
$186K
Anthem HMO
$142K
Medicaid FL
$68K
Predicted
Actual paid
The Killer Feature

Verified Admit Score. The number that changes every admissions decision.

The intake form collects the basics. Insurance card, level of care, state, presenting concerns. Three seconds later, VHOS returns a real dollar figure, a confidence band, and a clear next action.

The model trains on payer, plan, and level-of-care data across the entire VHOS network, so day-one predictions beat anything a single facility could build on its own history alone. Same reason Zillow beats a local realtor on a house they've never walked through.

Inputs from your intake form
Insurance Aetna PPO · Group 88014
State Florida · ZIP 33612
Level of Care Residential Detox
Presenting Dx F10.20 · Alcohol use disorder
Deductible $1,240 met of $2,500
↓
Verified Admit Score
$18,400
87% confidence · 21 day expected stay · Auth risk Low
Why Operators Buy VHOS

Four things every treatment center wants that the EMR alone will not deliver.

"Know before you say yes."
Every inquiry has a dollar value the moment it comes in. The admissions team stops guessing which calls are worth the hour of VOB work.
"Never let a paying admit slip."
AI Overwatch runs 24/7. Stalled inquiries, expiring auths, and unsigned notes get flagged and routed before they turn into money you never see.
"Marketing dollars you can actually trace."
See which ad brought which patient at what reimbursement. CAC by payer, not just by lead. Kill what doesn't pay back and pour into what does.
"Keep your EMR. We plug in."
No rip and replace. No clinical liability. No retraining. VHOS reads from Kipu, BestNotes, Alleva, and DrChrono, and writes back the intelligence you were missing.
Plugs into Your existing EMR, VOB clearinghouse, and marketing stack.
EMR Support

Works with the EMR you already run.

VHOS is not an EMR. It plugs into the one you already use. No rip-and-replace, no retraining, no clinical liability on our side.

Tier 1 · Native Direct API connection

Native integrations

  • BestNotes
    Live now. Your admin generates the API key in BestNotes; we plug in same-day.
  • Alleva
    Live now. Signed BAA. REST API + FHIR R4. 4–8 week wiring.
  • Kipu Health
    Q1 2027 GA. Following Kipu's OAuth 2.0 + webhook release. Currently in partner intake.
  • DrChrono
    Self-serve public API. Fastest to onboard for solo psychiatry and general practice.
Tier 2 · Enterprise Via integration hub (Redox, 1upHealth)

Hospital-affiliated facilities

For hospital-affiliated behavioral health facilities running on major enterprise EMRs, VHOS connects through Redox or 1upHealth. Adds 4–8 weeks to setup; hub license passed through.

Epic Cerner / Oracle Health athenahealth eClinicalWorks NextGen Meditech +100 more
Tier 3 · Roadmap Partner discussions in progress

On the roadmap

  • Sunwave / Lightning Step
    Under partner discussion following the October 2025 Lightning Step merger.
  • Valant
    Partner-gated. Timeline pending.
Not Supported Vendor does not offer public API access

Solo-practitioner platforms

These vendors do not offer public API or webhook access. VHOS is built for facilities, not solo practices. If your practice runs on one of these, VHOS's voice-agent module can still book into your Calendly / scheduling calendar and route intake data to your admin team for manual EMR entry.

SimplePractice TherapyNotes TheraNest Sessions Health

Don't see yours? Send us your EMR — if it has an API, we'll evaluate a Tier-2 or custom connection.

The Landscape

Where VHOS sits versus what most facilities do today.

Kipu, BestNotes, and Alleva are great at documenting clinical care. Spreadsheets and sticky notes are how most admissions teams actually run the front end. VHOS is the layer that turns inquiries into scored, tracked, monetized admits without replacing anything you already have.

  SpreadsheetsThe way most admissions teams work today Kipu / BestNotes / AllevaYour EMR and add-on CRM modules VHOS
Verified Health OSGrowth and ops OS, on top of your EMR
Verified Admit Score on every inquiry × × ✓ Under 3 seconds
Real-time VOB inside the workflow × Manual, 30 to 45 min per call Add-on Separate module and license ✓ Built in, no extra vendor
Reimbursement prediction × × ✓ Trained on your 835 data
Multi-channel inquiry capture Partial Multiple tabs Partial CRM only, no ads ✓ Calls, forms, ads, referrals, cold
AI follow-up (SMS, email, voice) × × ✓ Automated across all channels
Marketing attribution to reimbursement × × ✓ Ad spend to admit to dollar
AI Overwatch on the whole funnel × × ✓ Alerts on stalls, auths, notes
Setup time to go live Instant, and painful forever 3 to 6 months of implementation 21 days
Pricing model Free, plus 4 hours of your staff's time daily Per-seat plus per-module upsells Flat per facility, unlimited seats
Rip and replace required ✓ Well, kind of. You still hate it. ✓ Yes, if you're leaving another EMR Never We plug in on top
HIPAA and 42 CFR Part 2 Risk Depends on your discipline ✓ Yes ✓ Native, BAA day one
The Math

See what VHOS is worth to your facility in real dollars.

Plug in the numbers your admissions team already tracks. See the revenue lift from scoring inquiries and working the top of the queue first. This is a conservative estimate. Most facilities see 2 to 3× admit conversion on the top 20% of scored inquiries.

Adjust the three inputs on the right and the numbers below update instantly.

per month
%
USD
Current monthly reimbursement $192,000
Reimbursement with VHOS $384,000
Additional revenue per month +$192,000
Cost of VHOS Pilot $2,500 / mo
Net ROI 76×

Model assumes a conservative 2× admit conversion lift on scored inquiries. Actual results vary by payer mix, level of care, and how quickly your admissions team works the top of the queue. Numbers rounded to nearest thousand.

Pricing

Flat license per facility. Unlimited users. All eight features.

No per-seat trap. No module-by-module upsell. One number covers the whole thing, priced so a single extra admit per month pays for the license three times over.

Pilot
$2,500/mo
Single facility pilot. Live in 21 days. Priced to break even on one extra admit per month.
  • Verified Admit Score on every inquiry
  • Unified Inquiry Inbox across all channels
  • Smart Intake Form with insurance card OCR
  • Real-time VOB through pVerify starter
  • AI follow-up sequences (SMS and email)
  • Bed Board mirror pulled from one EMR
  • Revenue Intelligence dashboard
  • BAA plus HIPAA and 42 CFR Part 2
Deployment

Live in 21 days. Value in the first week.

No months-long implementation. No clinical retraining. Your admissions team keeps the EMR they already use. VHOS layers on top and starts scoring inquiries the day the intake form goes live.

1
Days 1 to 3
Kickoff and BAA
BAA signed. VOB vendor wired in. Your last 12 months of 835 remit files uploaded so the prediction model calibrates to your payer mix.
2
Days 4 to 10
Intake and EMR wiring
Smart intake form goes live on your site. Read-only Kipu, BestNotes, or Alleva connection confirms admits and pulls reimbursement back into the loop.
3
Days 11 to 17
Score and follow-up live
Verified Admit Score fires on every new inquiry. AI follow-up sequences engage warm leads. Admissions works the priority queue.
4
Days 18 to 21
Dashboards and handoff
Revenue Intelligence dashboard live. AI Overwatch armed. Weekly executive scorecard scheduled. Your team owns the system.
Built by Operators

We didn't build VHOS in a vacuum.

We built it because we watched behavioral health clients waste money on inquiries that were never going to admit. Every month, another owner would ask us the same thing. "Why can't I see which ad actually paid back?"

VHOS is deployed by Allgood Marketing, a full-service growth agency that has spent a decade running paid media, SEO, and admissions funnels for behavioral health facilities across the country. We know the space because we live in it. Every feature in VHOS came from a real conversation with a real operator who had a real problem.

AA
Anthony Allgood
Founder, Allgood Marketing · Deployer of Verified Health OS
Behavioral Health Track Record
187% Organic traffic growth for a residential BH client
131% Increase in organic reach and conversions QoQ for a detox program
97% Increase in phone leads for a recovery center in one quarter
10+ Years running admissions funnels for BH facilities
Straight Answers

How it actually works. No sales fluff.

Real questions from real treatment center operators, answered the way we'd answer them on a Zoom call.

Do I have to rip out my EMR?
No. VHOS runs on top of the EMR you already use — Kipu, BestNotes, Alleva, DrChrono, or via Redox for hospital-affiliated facilities on Epic, Cerner, or athenahealth. Nothing to migrate. Nothing to retrain. No clinical liability on our side. We read what we need through their API and hand your admissions team the intelligence layer they were missing.
How does the Verified Admit Score actually work?
An inquiry lands through a call, form, ad, or referral. VHOS pulls the insurance details from the intake form or a card photo. It runs a real-time verification of benefits through pVerify or Availity, combines that with your historical 835 remit data and payer patterns across the VHOS network, and hands back a dollar figure, a confidence band, and a recommended action. All in under three seconds.
How accurate is the prediction on day one?
Every scored inquiry shows the predicted dollar figure alongside a confidence band, so your team knows exactly how much weight to put on it. Day one predictions are already better than a gut call. The model calibrates to your specific payer mix in the first 30 days by learning from your actual 835 remit data, and the confidence band tightens as more admissions run through the system. You see the score, the confidence, and the actual reimbursement side-by-side from week one, so nothing is a black box.
What happens when an inquiry has no insurance info?
The intake form asks for a card photo or plan name in the conversation. If none of that lands, VHOS still scores using location, level of care, and referral source. Confidence comes back lower, but your admissions team still gets a priority signal instead of a blank screen.
Is this HIPAA compliant? What about 42 CFR Part 2?
Yes to both. BAA signed on day one. The data model is built with 42 CFR Part 2 substance-use protections native, not bolted on. Every action is logged with a full audit trail. Row-level tenant isolation means your data never crosses into another facility's environment, ever.
Who owns the patient data, and how do I cancel?
You do. Full stop. VHOS is the tool. You are the covered entity. You can export your data at any time in standard formats. Cancel with 30 days notice on the Pilot tier or 60 days notice on Operator, and we hand back everything you brought in plus everything the system generated in your account.
What if my team already uses Salesforce, HubSpot, or GoHighLevel?
Keep it. VHOS pushes scored inquiries into Salesforce (Sales, Service, or Health Cloud — via REST API or the AppExchange package), HubSpot (Custom Objects + Timeline API), or GoHighLevel (v2 LeadConnector API — Private Integration Token for a single sub-account, OAuth 2.0 marketplace app for agencies with multiple GHL clients) through their standard APIs. Each scored inquiry lands as a contact plus a pipeline opportunity, with the admit-score dollar value, priority (P1/P2/P3), and intent classification written to custom fields and tags. Reverse-flow webhooks come back so VHOS learns from actual booked-vs-not-booked outcomes. Most facilities keep their existing CRM for internal comms and use VHOS as the scoring, attribution, and revenue-intelligence layer on top. HIPAA note for GHL: GHL's BAA requires their $297/mo HIPAA add-on. VHOS handles PHI in our HIPAA-scoped environment and pushes only CRM-safe fields to GHL, so a BH client on GHL can defer the add-on and still get the admit-scoring workflow.
Does the AI voice callback sound like a bot?
It sounds like a person. If a warm lead misses their first live call, our AI voice agent calls back within 15 minutes using natural conversation. If the caller wants a human, the agent warm-transfers to whoever is on call at your facility. If the caller says stop, it stops.
How long does implementation take?
21 days from BAA signature to full handoff. Days 1 to 3 are onboarding and 835 uploads. Days 4 to 10 wire the intake form and EMR read. Days 11 to 17 turn on scoring and follow-up. Days 18 to 21 activate dashboards and hand you the keys.
What happens if the VOB API goes down?
VHOS falls back to a cached coverage record plus a historical model, so scoring still fires with a lower confidence flag. When the API comes back online, we re-verify and update the score. Your admissions team is never blocked from working an inquiry.
How does pricing work if I have more than one facility?
Pilot at $2,500 per month covers a single facility. Operator at $5,900 covers up to five. Beyond that, we quote a flat organization license that scales with facility count and levels of care, not user seats. Unlimited staff logins are always included at every tier.
Can I try it before I commit long-term?
Yes. The Pilot tier is a live production system on one facility with a 30-day out. Most facilities decide inside 45 days once they see the first month of scored inquiries land next to actual reimbursement data.

Your EMR tells you what happened.
VHOS tells you what will happen.

Twenty minutes. Live demo on real inquiry data. No slides. Just the product doing the thing.

Book a 20-min Demo →
Or email demos@verifiedhealthos.com